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Frequently Asked Questions

HD CCTV cameras, also known as HD security cameras, are capable of capturing video surveillance footage at 1080p resolution (1920 x 1080 pixels). These high definition surveillance cameras must be used with an HD surveillance DVR.

  • HDTVI
  • HDCVI
  • AHD
  • CVBS(960H)

An Internet protocol camera, or IP camera, is a type of digital video camera commonly employed for surveillance, and which, unlike analog closed circuit television (CCTV) cameras, can send and receive data via a computer network and the Internet

Yes, we accept. Please update your requirement over our email and we will connect back within 24 hours.

We are SRD of PRAMA HIKVISION, CP Plus and Dahua surveillance brands and you can get our information from Principle Company. You can call them for cross verification.

No! Published price is only for products cost and Installation cost is additional. You can call  our Customer Care at 7976799816, 9214832385 for exact quotation.

Warranty services available and their warranty periods varies model-to-model, please read the product page for warranty duration.

No! All these products come with Off-Site warranty. You’ve to send it back or respective service center to avail warranty services.

There are no replacement or return on physical damage like burned, cracked, damaged and mishandled.

No! These companies do not provide replacement of any product even for DOA. Therefore, we do not provide replacement, we only provide warranty services. As for example, you faced issue with an CCTV and you deposit the faulty product at our office, we send it to principle company to avail warranty services. Whenever I receive product from company (repaired/replacement), we’ll call to you for self-pick-up. As such, these branded company product error is very less (less that 1%).

Yes you can email or Call us to change your order information. Please note that after your order is shipped you cannot change any details on your order.

Ajmer (all Nearby)

Yes! We provide COD services near the city.

Other City

No! We deal on our lowest price and can’t give COD offer due to long remittance cycle. We work on 100% advance payment for other city. You can pick-up at our store as well.


To get Proforma Invoice, please contact Mr. Nitish Sharma at +91 7976799816.

We accept Online Payments by Debit Card, Credit Card, Net banking and UPI (PhonePe, PayTm, GPay etc.).