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FAQs

Answers to your questions, simplified.

What are HD CAMERAS?

HD CCTV cameras, known as HD security cameras, are capable of capturing video surveillance footage at 1080p resolution (1920 x 1080 pixels). These high definition surveillance cameras must be used with an HD surveillance DVR.

Types of HD CAMERA TECHNOLOGIES?

• HDTVI
• HDCVI
• AHD
• CVBS(960H)

What are IP CAMERAS?

An Internet protocol camera, or IP camera, type of digital video camera commonly employed for surveillance, and unlike analog closed circuit television (CCTV) cameras, can send and receive data via a computer network and the Internet

Do you accept Bulk Orders?

Yes, we accept. Please update your requirement over our email and we will connect back within 24 hours.

Is your product Genuine? How do I know?

We are SRD of PRAMA HIKVISION, CP Plus and Dahua surveillance brands and you can get our information from Principle Company. You can call them for cross verification.

Is this price including installation cost?

No! Published price is only for products cost and Installation cost is additional. You can call our Customer Care at 7976799816, 9214832385 for exact quotation.

What about warranty? Do you provide warranty service onsite?

Warranty services available and their warranty periods varies model-to-model, please read the product page for warranty duration.

No! All these products come with Off-Site warranty. You’ve to send it back or respective service center to avail warranty services.

Is there any replacement or return policy on products?

There are no replacement or return on physical damage like burned, cracked, damaged and mishandled.

Do you provide replacement for faulty products?

No! These companies do not provide replacement of any product even for DOA. Therefore, we do not provide replacement, we only provide warranty services. As for example, you faced issue with an CCTV and you deposit the faulty product at our office, we send it to principle company to avail warranty services. Whenever I receive product from company (repaired/replacement), we’ll call to you for self-pick-up. As such, these branded company product error is very less (less that 1%).

Can I change my Delivery address?

Yes you can email or Call us to change your order information. Please note that after your order is shipped you cannot change any details on your order.

Do you provide COD (Cash-On-Delivery)?

Ajmer (all Nearby)


Yes! We provide COD services near the city.

Other City

No! We deal on our lowest price and can’t give COD offer due to long remittance cycle. We work on 100% advance payment for other city. You can pick-up at our store as well.

To get Proforma Invoice, please contact
Mr. Nitish Sharma at +91 7976799816.

What are the Payment Mode Available?

We accept Online Payments by Debit Card, Credit Card, Net banking and UPI (PhonePe, PayTm, GPay etc.).


Still have questions? Feel free to Contact Us and we'll be happy to assist you!
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10

Successful Years

600

Products

150

AMC Services

2000

Projects Completed
Free Delivery

Customer support

+91 7976799816 ,+91 9214832385 hindustansurveillance22@gmail.com